Shipping policy

Shipping Policy

At Happier Childhood, we understand that reliable delivery is an essential part of a confident purchase - especially when ordering high-quality items for your home and family. This Shipping Policy outlines how and where we ship, what timelines you can expect, and how we keep you informed every step of the way.

Shipping Coverage Area
We currently ship to customers across the European Union. All orders are dispatched from our EU-based fulfillment centers to ensure consistent quality control and dependable delivery standards.

Order Confirmation
Once your order is placed, you will receive an order confirmation email shortly after checkout. This confirms that your order has been received and entered into our system for processing. If you have any questions about your order details, contact our team, and we will answer all your questions.

Order Timelines

  • Order Cutoff Time: 2:00 PM (GMT).
  • Handling Time: 2-3 Business Days (Monday–Friday).
  • Transit Time: 3-7 Business Days (Monday–Friday).
  • Total Estimated Delivery: 5-10 Business Days.
  • Shipping Cost: Free Shipping on all orders.

Order Processing Time
Orders placed before 2:00 PM (GMT) will begin processing the same business day. Orders placed after this time will begin processing the following business day. Orders are typically processed within 2-3 business days. This handling period allows us to carefully prepare your order, coordinate with our fulfilment partners, and ensure everything meets our quality standards before shipment. Business days do not include weekends or public holidays.

Shipping Rates & Costs

  • Free Shipping: We are pleased to offer Free Standard Shipping on all orders within the EU.
  • VAT & Duties: All prices include applicable VAT. As we ship from within the EU, no additional customs duties will apply to your order.

Shipment Notification & Tracking
As soon as your order ships, you will receive a shipment confirmation email containing tracking information. Tracking allows you to follow your delivery in real time and plan accordingly. For larger items shipped via freight, tracking details may be provided once the carrier schedules final delivery.

Estimated Delivery Time
After dispatch, delivery typically takes an additional 3-7 business days, depending on your location and the size of the shipment. In most cases, customers can expect a total delivery timeframe of approximately 5-10 business days from the date the order is placed.

Shipping Carriers
We work with established and reputable carriers, including FedEx, UPS, DPD, and specialised freight carriers for oversized or heavy items. Carrier selection is based on the destination, package size, and the safest, most efficient delivery method available.

Delays & Exceptions
While we strive to meet our stated timelines, occasional delays may occur due to factors outside our control, such as carrier disruptions, weather conditions, or customs processing. If an item is out of stock or requires additional lead time, we will contact you directly with updated delivery information. Should any unexpected delay arise, we proactively notify customers as soon as possible.

Contact Information
If you have any questions about shipping, delivery timelines, or your order status, our support team is here to help. Please contact us at info@happierchildhood.com, and we’ll be happy to assist you.